in theory this is fixed and now just waiting to take effect. they said up to 24h. i thought i was being dumb and missing the option to renew, but it was explained to me that i had no such option, because it was set to auto renew. but the auto renew was too dumb to try again with the new card, so it would just sit there doing nothing for all eternity, so i needed to cancel auto renew... and then i could renew manually. silly me, not sure why i didn't figure that out myself