On Jan 14th (that would be 10 days ago) I cashed in 17,000 reward points for $100 worth of Amazon Gift Certificates. Problem is I still haven't received the GC's.
On top of that I sent in support ticket to see what is going on, and of course received no response from WIS. The only thing I got was the infamous further review email, not even a response to my ticket. Well that was 4 days ago.
I checked my order history and the last 2 times I cashed in points for Amazon GC's I received them in less than 48 hours of requesting them.
Chalk up another awesome job by WIS support!
1/14/2009 10:28:00 PM View Details 17,000 Processing