Thank you! Here is the complete list of knowledge base articles for this product and category.

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#561 Boxscores Q. When should a pitcher be credited with a save?
  A. A pitcher earns a save when he meets each of the following criteria:
  • He is the last pitcher in a game won by his club.
  • He didn't qualify for the win.
and he meets at least one of the following criteria:
  • He enters the game with a lead of no more than three runs and pitches at least one inning.
  • He enters the game with the potential tying run either on base, at the plate, or in the on-deck circle.
  • He pitches effectively for at least three innings.
#596 Boxscores Q. How do I submit a boxscore for review in HBD?
  A. 1. Go into the boxscore and click on Review Box at the top under Boxscore Options.

2. You will be directed to the knowledge base. Click on Submit Ticket.

3. Submit a new ticket. This will automatically include the boxscore in the ticket for Customer Support to review.
#597 Boxscores Q. All of my boxscores are ?'s on the World Office screen. Why?
  A. This is done so that you can view the play by play without knowing the final boxscore. If you don't like it, you can turn it off by selecting "NONE" just below the box that holds all of your team's scores for the day.
#811 Boxscores Q. What do the fielding + and - plays indicate?
  A. These indicators tell you that a player made an above average or below average fielding play. Every player has the potential to make both, but stronger fielders will make more + plays and weaker fielders will make more - plays. Range plays a big role, but Glove, Arm Strength and Arm Accuracy also play a role. Each position has the chance for a +/- play, but those receiving more chances will have a higher raw count.

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