| #785 |
General |
Q. |
Where can I get help with Site Forums issues? |
| |
A. |
Please visit the Site Forums help page, located here: http://www.whatifsports.com/forums/Help.aspx |
| #847 |
General |
Q. |
When trying to make a post in the forums the post editing tool is not showing up and I cannot make a post. |
| |
A. |
Please log out of the site, clear your browser's cookies and cache (or temporary internet files) and then close the browser. Open it back up and log back into the site.
If you continue to have problems, please let us know.
Clear the cookies in your browser.
Firefox: CTRL + SHIFT + DEL --> Check the check box named "Cookies" and "Cache"--> Click OK
IE: Tools --> Internet Options --> Browsing History --> Delete --> Click "Delete Cookies" and "Temporary Internet Files"--> Click OK
Note: In IE8 and IE9 make sure Preserve Favorites Data is unchecked or it won't remove Whatifsports cookies and cache if you have the site marked as a Favorite.
You also need to make sure that Javascript is enabled on your browser as the post editor tool will not show up without it. For more info about Javascript please refer to KB article #530 |