10/17/2012 6:51 PM (edited)
I won a WS recently and "purchased" a t-shirt with my points back on August 8th.  It's now Oct. 17, and I haven't received my t-shirt.  I checked my order status and it says "processing."

I've had a support ticket pending for seven months now (since Mar. 22), so I guess I'm not suprised.

Any idea how long it typically takes before the t-shirt is processed?
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10/17/2012 8:29 AM
7 months (???) ...OMG !!!... Are U pregnant (???)

No, seriously, we all gotta' be curious now as 2
what on earth (WTF) is taking Admin. 7 months
on an open 'Support-Ticket' (???)

Come on now, we all gotta' know... It's only fair...
Type some reply, & tell us, will ya' (???)

OMG !!!

10/17/2012 10:19 AM
I have a ticket pending from early July regarding a problem with the hierarchies... admin and I had a discussion on the issue and their last response was July 23 saying they still didn't know what was causing the issue. I continued to post box scores and stuff until  mid-August, when I posted both a theory on the problem and how I was going to test it, and then posted more info that seemed to suggest the what was causing the problem, but I haven't heard from them since then on it.
12/5/2012 1:49 PM
4 months, no t-shirt, 9 months with open ticket

just sayin'
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12/5/2012 3:06 PM
I've always had pretty decent response on support tickets, though sometimes I sent more than one inquiry in (i.e. nagging)
12/5/2012 6:56 PM
Yeah, my above ticke is still pending and I re-updated it after the league ended with more data and then a follow up, but still haven't heard anything.

I've had two sim football tickets resolved within 12 hours of submitting each of them.

Meanwhile, I have a new baseball related one that is pending and it's been a good while (at least a few days, maybe a few weeks, i lose track of time these days unless I verify it) on without a response also.
12/6/2012 5:38 AM
They were all out working on the election campaign. And now they are all busy with the recounting of the ballots (See "South Park: Obama Wins"). So that explains it. 
12/13/2012 2:39 AM
Received the t-shirt today, so the mystery is solved...it takes 4 months and 4 days (8/8/12 - 12/12/12) from growing the cotton to actually delivering the shirt. 

Almost up to 9 months on the unresolved ticket...I bet it will go at least 2 years.

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