When we created Hardball Dynasty, we took a great deal of care making sure there were lots of confirmation boxes and verification steps before any action is performed. The intent was to cut down manual mistakes so that we would not have to spend a great deal of time un-doing user mistakes. This was followed for a long time, but we slowly started to cave.
Due to a recent barrage of these types of manual correction tickets (such as I accidentally released the wrong player or I accidentally demoted the wrong player – please undo), we are taking a stricter approach moving forward as it’s simply taking too much of our time away from developing improvements and additions to the game. That is, we will no longer undo any type of manual mistake.
If there are any parts of the game where you don’t feel enough checks are in place, please let us know and we’ll add accordingly.
This is not to say we don’t want support tickets questioning logic, suggestions, or any other type of support tickets. Those continue to be welcome. We’re simply looking to eliminate the manual mistake correction tickets.